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First AI Premium Support

Service and Support by Technical Experts who specialize in Machine Learning.

Spend your valuable time on your code. We'll handle the rest.

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First AI Premium Support includes:

  • Extended warranty for the duration of your First AI Support Plan

  • Priority access to dedicated First AI technical support by chat, phone, or email

  • Live assistance for installation, setup, troubleshooting, and repair

  • One stop for help with Ubuntu, drivers, and your entire hardware and ML software stack

software

No more worrying about:

  • Getting started with installation and setup

  • Updating your machine learning software stack and drivers

  • Breaking Ubuntu

  • PyTorch / Tensorflow not finding your GPU

  • Your local Jupyter server not opening in a browser

  • Errors after you update your drivers

  • Upgrading to the latest Ubuntu LTS version

support

We will troubleshoot, diagnose, and fix the issue.

Start your build

First AI Premium Support does not cover 3rd party hardware or software or review of customer code. First AI Premium Support is available in English only.